Process America Review

Process America Review

Author

Overview:
Process America has been around in the industry since 2003 and is based out of Canoga Park, California. For information about the things that have added plus points on their profile you can look into the subsections below.

I have scored Process America 4 out of 5 due to following reasons:

  • The testimonial section on their site is not good enough, so they need to work on that.
  • They don’t have any social media networking page where you can connect with them online.

UPDATE MARCH 2013:

I came across the following thread that claims Process America is requiring a reserve that they are not giving back to merchants. It could be that these complains are fake, but precaution should always be taken to ensure you’re money won’t be held from you.

Date Established:
2003.

Location:
Canoga Park, California.

Domain Name(s):
www.process4america.com.

Parent/Partner Company:
Doesn’t look like PA is a subsidiary of any other company.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
Harris Bank.

Payment Processor(s):
TSYS (Vital).

Payment Gateway(s):
Connect-N-Pay.

Trust Symbols:
The Process America BBB profile has an “A+” rating as of this review, with 0 complaints in the last 36 months. They are also a part of the BBB TrustLink community, so check back often to see if any past merchants have left any reviews.

Negative Reviews:
None found.

Common Complaints:
None.

Verifiable Testimonials/References:
I wasn’t able to find any testimonials on the Process America website.

Security/Privacy:
No third-party security (i.e. McAfee, Verisign or Truste), but they also don’t collect the type of information that would require it.

Customer Service:
Have you worked with Process America before? Feel free to leave us your review.

Contract Duration:
3-years.

Cancellation Fee:
I was told that if one of their independent sales agents adds a cancellation fee to your contract, then PA will waive it for you. Be sure to speak to them about it first though.

Interchange-Plus Pricing:
Interchange-plus is offered by Process America but only for certain merchants. High risk merchants will likely not be accepted.

Seasonal Downtime:
Seasonal downtime is also offered by Process America. They’ll allow for deactivation and reactivation 3-4 times per year.

Product/Service Offering:
Retail (Credit/Debit), Internet Processing (e-Commerce), ATM, Check Guarantee, Gift & Loyalty, Wireless/Mobile, High Risk Merchant Accounts.

Product/Service Specialty:
None.

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