PaymentMax Processing Review

PaymentMax Processing Review

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Overview:
PaymentMax Processing is an ISO/MSP, established in 2004. This is a newer company in the industry but has been around long enough to have a decent reputation. PaymentMax Processing is based out of Thousand Oaks, California.

PaymentMax Processing has truly acknowledged the importance of social media in the digital era of business and this is one of the things that have added them in my good books. These social media pages provide an effective platform for communication. Over and above their active Facebook page and Twitter account, they also have a blog where you can easily connect with them. Not only this, they also have a Youtube channel of their own with 60different how to videos for educating merchants about how the merchant account or it’s features can be used. PaymentMax Processing is one of the very few companies in the industry that are spending both time and resources for educating merchants.

Another really good thing about them is their acceptance of the fact that customers have the right to provide both good and bad online reviews.  Great work!

Their testimonial section is not much good, so they need to work on that.

There weren’t any negative reviews that I could find.

I rate PaymentMax Processing 4.5 out of 5 as I expected more out of their testimonial section.

Date Established:
2004.

Location:
Thousand Oaks, California.

Domain Name(s):

  • www.paymentmax.net
  • www.paymentmax.com
  • www.paymentmaxsales.com
  • www.iphonecreditcardprocessingonline.com
  • www.paymentmaxhq.com
  • www.thecreditcardterminal.com
  • www.nextdaymerchantfunding.com
  • www.emerchantview.com
  • www.pmaxpos.com

Parent/Partner Company:
Doesn’t look like PaymentMax is a subsidiary of any other company.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
Wells Fargo Bank.

Payment Processor(s):
First Data.

Payment Gateway(s):
Authorize.Net.

Trust Symbols:
It’s quite surprising that they don’t have any profile on the BBB because  in most cases complaints by unsatisfied merchant clients are found there; still it does not matter much.

Negative Reviews:
None found.

Common Complaints:
None.

Verifiable Testimonials/References:

This is why I gave them 4.5 out of 5. Out of number of testimonials on their website, only one contains contact details to verify the feedback.

Security/Privacy:
No on-site security features (i.e. McAfee, Security Metrics etc…).

Customer Service:
Have you worked with PaymentMax Processing before? Feel free to leave us your review.

Contract Duration:
3-years.

Cancellation Fee:
$195. I heard through the grape-vine that both the contract duration and cancellation fee can be negotiated, so don’t be shy.

Interchange-Plus Pricing:
Interchange-plus is offered by PaymentMax.

Seasonal Downtime:
Seasonal downtime is also offered by PaymentMax. They allow for 2-months temporary downtime if necessary.

Product/Service Offering:
Retail (Credit/Debit), e-Commerce, Mail Order/Telephone Order (MOTO), Mobile/Wireless.

Product/Service Specialty:
None.

 

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