NoblePay (Noble Payment Reviews) Review

NoblePay (Noble Payment Reviews) Review

Author

Overview

Following is a short check on the information that is found below under the subheadings of “Negative Reviews” and “Common Complaints”. In my opinion NoblePay is not the best but an acceptable company and an average candidate for you to work with. I would place them at an average place of 3.5 out of 5.

Previously known as PowerPay America, Nobel play changed their name in 2008, a fact that you may want to remember when you are researching on them.

According to RipOffReports NoblePay has reported a few complaints, this is not in their favor as they have only been working since 2008. Below is my review on the complaints reported.

They lack any BBB profiles or testimonials even though they could counter any of the negative reviews they have received. Hopefully in the future they will try to keep up with the changing times; but till then it would be best if you inquired about references before you accept the services.

I find it progressive that they have thought to have a twitter account and a blog as it caters to the changing norms of society. It would be best if NoblePay adjusts a few problems and add a few comments from satisfied dealers could improve the future for the company and maybe take away some of the constant negative comments from RipOffReports so they could get a higher review instead of getting a less than average review from me.

Date Established:
2008.

Location:
Framingham, Massachusetts.

Domain Name(s):

  • www.noblepay.com.
  • www.photopayments.com.

Parent/Partner Company:
NoblePay used to be called PowerPay America.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
HSBC Bank.

Payment Processor(s):
HSBC Bank andĀ Chase Paymentech.

Payment Gateway(s):
NMI (Network Merchants Inc.) andĀ Authorize.Net.

Trust Symbols:
Doesn’t look like NoblePay has a BBB profile.

Negative Reviews:

There are a total of 5 complaints on RipOffReports that are all consistent in their complaints. They mainly criticize the title holder of the business as well as the counter accusation from the title holder, doing nothing to cultivate the situation.

Common Complaints:

1. The majority of the complaints discus the concealed fees and the deceitful rates that are commonplace in this corporation. All of this could be prevented if the contract is thoroughly read. Not just a cursory review of the material but a complete run down of what is written. You should ask questions on the range of pricing structure, for instance if a tiered pricing structure is used, the rate of all tier’s, the terms of the contract, the annulment charges and the concealed fees as discussed in this particular complaint.

2. Another repetitive complaint was due to the customer service provided. It is hard to judge this aspect of the company because it is typical for some services providers to become very accommodating to you when they are trying to get you to accept the services and then change once you have signed on for their services. The logical solution would be to gather as many references from the service provider as possible. You could research in your intimate group of people or the web to find out if someone has used the services and how they like it. It is best for you to become completely sure you want the services that this company is providing, if you’re not sure then there are countless other business that can give you the same services.

Verifiable Testimonials/References:
There’s just one testimonial listed on the NoblePay homepage.

Security/Privacy:
The NoblePay site is secure, but I’m not sure by which security provider.

Customer Service:
I haven’t worked with NoblePay in the past, so help us out if you have.

 

Contract longevity:

I have found that NoblePay does not bind the contract for the merchant account but the equipment lease as sanctioned by another business does. It is best that you re-read the contract for the merchant account as well as the third-party term before any final decision.

Cancellation Fee:
No cancellation fee so long as you provide a 30-day cancellation notice.

Interchange-Plus Pricing:
Interchange-plus pricing is offered by NoblePay.

Seasonal Downtime:
Seasonal downtime is also offered.

Product/Service Offering:
Retail, Telephone Order, iPhone, Wireless, Check Processing, Gift/Loyalty, High Risk Processing.

Product/Service Specialty:
None in particular.

 

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