CDGCommerce Review

CDGCommerce Review

Author

Overview

CDGCommerce is one of the best merchant account providers in the United States. When it comes to rating based on quality and efficiency, CDGCommerce rightly deserve 5 out of 5 starts. The company is working in United States through established offices in Virginia and California.

We all know that this industry is rigged with scams and unethical business practices. In such conditions, CDGCommerce become a symbol of trust with its uncompromising approach when it comes to business ethics. In an industry, where customers often complaint about unethical business practices of merchant companies, the ratio of such complaints against CDGCommerce is near to none. For a company working for more than 1o years in the field, this ratio is more than astonishing. This is why I am obliged to write a positive review about the company, as I was unable to find anything serious against CDGCommerce in reviews that are neutral in their comments about the company. There is no doubt that company is working hard to make their merchants loyal. In an industry, where it is hard to give a positive review to a company, writing review of CDGCommerce is nothing but a pleasant experience for me.

Instead of depending on “hard-sell” approach, the company depends on their business through partnerships and referrals. Dependency on word-of-mouth approach leaves them with no room to make their merchants discontented, a reason why they put their utmost efforts in making their merchants loyal.

Unlike other websites from the same industry, their testimonial section also includes complete information about the testimonial provider so that people can verify. Similarly, while many other sites lock their clients with cancellation fee, there is no such thing on CDGCommerce. Another positive about CDGCommerce is that there is no hidden fee.

The reason why I rated CDGCommerce with 5 out of 5 rating is because with their services, I don’t find anything more Merchants could need. They have their own educational resource center and a free payment gateway to their Merchants for all of their ecommerce businesses.

Date Established:
1998.

Location:
San Pedro, California and Chesapeake, Virginia.

Domain Name(s):
www.cdgcommerce.com.

Parent/Partner Company:
None.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
First National Bank.

Payment Processor(s):
CDGCommerce processes its own transactions.

Payment Gateway(s):
Authorize.Net or QuantumGateway. Their in-house QuantumGateway is offered forfree.

Trust Symbols:

The company  receive only 1 complaint in last 36 months and rated as “A+”.

Negative Reviews:

The reason why I am writing a positive review is because it is almost impossible for me to find and negative review about the company. Even though, I read couple of neutral reviews but there was nothing serious against CDG. With only one complaint in their BBB profile in last 36 months, it is evident that no one talks negative about CDG.

Common Complaints:
Can’t have any common complaints, if I don’t even have a single complaint.

Verifiable Testimonials/References:

As there are details about the testimonials providers, it was easy for me to contact couple of merchants who were genuine and were happy with the services they receive from CDG.

Security/Privacy:
Their digital application is secured by McAfee.

Customer Service:
I’ve personally experienced CDG’s customer service, in addition to the responses that I’ve heard from references and other friends. They’re staff is very helpful, knowledgeable and operates with a great deal of integrity. They offer live chat, email and phone support 24/7.

Contract Duration:
The sales rep told me that they don’t have any contract terms.

Cancellation Fee:
No cancellation fee.

Interchange-Plus Pricing:
CDGcommerce does offer interchange-plus pricing, but it varies from business to business. Be sure to ask them about it though.

Seasonal Downtime:
Seasonal downtime is offered, but you must be in business at least 6-months out of the year.

Product/Service Offering:
Internet/Online (e-Commerce), Retail, Mobile/Wireless.

Product/Service Specialty:
CDGcommerce’ self-proclaimed “primary area of expertise” is in the online/internet field. Great news for all you e-Commerce site owners.

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