Bluefin Payment Systems Review (Capital Payments)

Bluefin Payment Systems Review (Capital Payments)

Author

Overview:

UPDATE 3/13/2013: Capital Payments now redirects to www.bluefin.com – Bluefin Payment Systems.

Capital Payments is a new company but there is no doubt that they are surely in the game for a long time. I am really pleased to see the way they are working. Lately they accessed Applied Merchant Systems that is another really good ISO. Since their management system is quite firm, so in the future I would obviously like to see Capital Payments making intelligent moves. Any ISO, agent or associate that deals with Capital Payments would be really a good company to work with.

Even though according to their corporate profile they only have been in business since 2008, their BBB rating is great. In addition to this they also have a blog on their site. They provide both seasonal downtime and transparent interchange-plus pricing for interested merchants.

So far I couldn’t find any complaint against Capital Payments on any site. I really hope they put some case studies or testimonials on their site. So for now I rate them 4.5 out of 5.

Date Established:
2007.

Location:
Melville, New York.

Domain Name(s):
www.capitalpayments.com.

Parent/Partner Company:
Capital Payments acquired Applied Merchant Systems in November of 2009.

Type:
Registered ISO/MSP.

Acquiring Bank(s) (Acquirer):
Merrick Bank.

Payment Processor(s):
FirstData, TSYS and Merrick Bank.

Payment Gateway(s):
Authorize.Net, NMI (Network Merchants, Inc.) and USA ePay.

Trust Symbols:
The Capital Payments BBB profile can be found here. It has an “A-” rating as of this review, and is without complaints thus far.

Negative Reviews:

I found no negative reviews and complaints against Capital Payments. But as they have only been in the business since 2007, so we can wait till it grows more.

Common Complaints:
None.

Verifiable Testimonials/References:
No testimonials on the site.

Security/Privacy:
Godaddy secured.

Customer Service:
I had a brief chat with their sales rep, and found him really helpful. So here your experiences with the customer service can be really helpful.

Contract Duration:
Capital Payment has been in association with some credit card processors, which encompasses FirstData, TSYS and Merrick Bank. According to my knowledge Merrick Bank does not lock merchants into an agreement. But it varies according to the processor they make you deal with. If you are interested to find more how ISO/MSPs and processors work along, you can have a look at this article.

Cancellation Fee:
Again, it depends on which processor they set you up with.

Interchange-Plus Pricing:
Interchange-plus is offered, and is actually Capital Payments’ preferred method.

Seasonal Downtime:
CP also accommodates seasonal merchants.

Product/Service Offering:
Credit/Debit, Wireless, Restaurant, Lodging, MOTO, e-Commerce.

Product/Service Specialty:
None.

 

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One Comment

  1. Bluefin Payments is a shady company. Many hidden fees! They will debit what they feel from your account and it’s very difficult to trace the source. Use someone other than Bluefin Payments!

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