About Gravity Payments Review

About Gravity Payments Review

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Overview

Working from Seattle, Washington since 2004, Gravity Payments increased its clientele bracket up to four thousand by the time 2010 came up. Since then, the company would have expanded that number by an impressive increase but still compared to other bigger sharks out there in the market, Gravity Payment has a long way to go.

Their area of interest encompasses businesses ranging from small to medium scale; if that is something you have been looking for, then you should definitely give Gravity Payments a try.

However, their staff does not consist of anyone from the outside working independently; they are mostly employees of W-2’s. By this, one can deduce that Gravity Payments is a strong believer of delivering quality work by their sales staff. As a result, one enjoys transparency and candor when it comes to sales processes.

If one had to give them a rating out of five, they would definitely reach the 4 star marks. Perhaps that is because they have not yet specified what they charge their customers upon termination or whether they do that or not. Also, the identity of their processor is still unknown hence solid conclusions cannot be drawn up yet.

(To be more informed about Gravity Payments, you can easily follow them on their Facebook page).

Date Established:
2004.

Location:
Seattle, Washington.

Domain Name(s):
www.gravitypayments.com

Parent/Partner Company:
No parent or partner companies.

Type:
ISO/MSP.

Acquiring Bank(s) (Acquirer):
Harris Bank and Wells Fargo Bank.

Payment Processor(s):
Unknown.

Payment Gateway(s):
Authorize.Net.

Trust Symbols:
You can find the Gravity Payments BBB profile here. They have a “A+” rating and 6 complaints as of this update.

Negative Reviews/Complaints:

The good part about this small yet successful company is that due to their limited working limits, they have not received much negative feedback; almost negligible. The credit can be given to the fact that it is smaller in size and more private compared to other, more public companies.

Common Complaints:
None found.

Verifiable Testimonials/References:
You can find plenty of great testimonials on the Gravity Payments website, but don’t forget to ask for references as well.

Security Feedback

As for security provided to the customers online; there is none. Perhaps that is because the provision of security is highly dependant on the kind of information that you fill out on online application forms. Considering that Gravity Payments does not require any sensitive info from their customers they have not provided any security online. They only ask for basic requirements such as your name, age, date of birth etc. Further down the processing, other information is acquired through facsimile or online application through secure links.

Customer Service:
I don’t have any experience with the Gravity Payments customer service, so please let us know if you’ve worked with them.

Contract Duration:
Unknown.

Cancellation Fee:
Unknown.

Interchange-Plus Pricing:
Interchange-plus is offered by Gravity Payments.

Seasonal Downtime:
Seasonal downtime is also offered by Gravity Payments.

Product/Service Offering:
Retail (Credit/Debit), Online/e-Commerce Payments, Merchant Cash Advance, Gift & Loyalty, Point-of-Sale consulting.

Product/Service Specialty:
Small and medium-sized businesses in the Seattle area.

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